The terms and conditions set out below describe how we conduct our business through the site, they are subject to change and you should check for any such changes each time you visit this website.
This website is owned by My Fabulosa Limited. The images contained on the site are provided in good faith and are a fair reflection of the products being offered for sale. We cannot warrant the appearance and/or colours of products shown exactly replicate the appearance and/or colours of the physical products. All sizes and measurements are approximate, but we do try to make sure that they are as accurate as possible.
Product, Payment and Price
The products described and offered for sale are intended for domestic use only. All prices listed in GBP(£) include VAT. All stock and prices are subject to availability, items added to the basket may change as you proceed to checkout so please check your order before submitting payment. The total price payable for the goods and delivery will be as shown when you place your order. My Fabulosa are entitled to make adjustments to the price due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. My Fabulosa will inform you of the correct price and give you the opportunity to cancel the item or order. If My Fabulosa unable to fulfill part or all of your order due to stock becoming unavailable we will refund your payment for items we are unable to supply. My Fabulosa is not accountable to offer any additional compensation in any form for disappointment suffered.
We accept payment by credit/debit cards: Visa Debit, Visa, Mastercard, Delta or by Paypal. My Fabulosa will not be liable for charges or payment processing fees, should they apply, associated to your chosen method of payment. Your order will only be processed once authorisation of your credit card has been received. Once an order has been placed, My Fabulosa are not able to guarantee that changes to an order can be made prior to the order being dispatched.
From time to time My Fabulosa will offer promotional codes via our website or via email. All promotional codes will have an expiration date and time. My Fabulosa reserves the right to withdraw, restrict use of promotional codes, and restrict use of promotional codes in conjunction with one another. One promo code per customer per order.
My Fabulosa website is secured by secure sockets layer (SSL), ensuring all user information is encrypted before being sent across the internet. My Fabulosa does not store customer credit details on our website or servers.
Your Statutory Rights
As a consumer, there are certain terms implied into your contract with us which we cannot exclude or limit (for example, the provisions of the Sale of Goods Act 1979).
These terms and conditions do not dispute your statutory rights as a consumer. If you would like more information on your statutory rights, contact your local Trading Standards Office (www.tradingstandards.gov.uk), Citizens Advice Bureau (www.citizensadvice.org.uk) or www.consumerdirect.gov.uk
If the products that you purchase from us are faulty, or in your opinion not fit for the purpose in which you purchased them, you should advise us of this via the ‘contact us’ section within a reasonable time following delivery or within a reasonable time following discovery of the defect(s) which are not apparent to you on an initial inspection.
Where you have purchased products which come with a manufacturers’ warranty, you should contact us and inform us of any defects in those products within the warranty period specified by the manufacturer (details of which are supplied with the products).
We will examine the products and, if they are faulty, we will provide one of the following solutions:
We will remedy the defect
Replace the defective product(s)
Refund the price of the defective product(s)
Refund / Replacement Policy
Refund / Replacement Policy: If you exercise your statutory rights as outlined above, we will deal with your query as quickly as possible and exchange the product or arrange a refund.
Faulty items need to be reported within 48 of receiving them.
Delay or Failure to Perform
My Fabulosa shall not be held liable if we are prevented or delayed in performing any of our obligations to you due to any cause beyond our reasonable control (e.g. an act of God, war or civil disturbance, an act of terrorism, industrial action).
Limitations of our Liability
Without prejudicing your statutory rights, we will not be liable to you by way of representation (unless fraudulent), common law duty or under any express or implied term of this contract for:
Any losses which are not foreseeable by both you and us when this contract is formed arising in connection with the supply of products or their use by you.
Any losses which are not caused by any breach by us.
Our products are for domestic use only and we do not accept liability for the fitness of goods for business purposes, nor do we accept any liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim. Nothing in this Contract shall limit or exclude our liability to you for things which we cannot, by law, limit or exclude and, further, nothing in this contract means that our liability to you for death or personal injury resulting from our negligence or that of our employees, agents or subcontractors is limited.
If you need to contact us in writing our details are as follows:
My Fabulosa Limited
Crewe Hall Farm
Old Park Road
My Fabulosa Limited is registered in England with number 11966406.